Fireflies.ai charges for ALL users you invite to the workspace. This means you also pay for those who need to only view transcripts or listen to call recordings.

Fireflies.ai works on a credit system, which means you get charged every time you apply a custom note template or ask their AI chatbot a question.

The bot often joins the meeting late, missing important context and key details. As a result, transcripts/summaries can be inaccurate.

You can only record video on their top-tier plan—and even then the quality is poor, details on the screen are unreadable, and the video is pixelated.

Transcriptions in languages other than English are often inaccurate and capture wrong information.

Fireflies.ai doesn’t capture advanced conversation analytics such as buyer behavior, competitor activity, concept tracking, talk pattern skills, and more.

It lacks an AI coaching agent that can automatically score calls based on predefined rules for faster, customizable coaching.

Fireflies.ai cannot track and manage your pipeline, spot deal risks and alerts, track engagement, and deal health across your conversations.