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An open letter from our CEO

Hey everyone—

First of all, as a buyer of many SaaS and AI tools myself, I feel for you — it's a pretty cumbersome and stressful job to compare plethora of tools in the market.

You spend weeks and months in researching these tools, then evaluate a few, and eventually decide to purchase one, and then cross your fingers and hope you made the right decision.

During this research, comparison pages typically get a bad rap. Every vendor shows a list of all features with their side filled with all green checkboxes, and the competitor gets all red crosses.

That's why we lost the trust in these comparison pages.

But we want to do it right.

We want to help you make an informed decision—by being transparent, objective and fair.

We respect Gong. They're the market leader and have been around longer than us. So there is no putting them down, or one-upping us.

And if you think we're not being fair, call us out and email me at aditya@avoma.com.

Happy buying!

—Aditya

Considering Gong? Watch out for these blind spots so you don’t go wrong.

Gong is charging a premium price, but that doesn’t mean they have it all. You’ll be surprised to learn they still lack these critical functionalities.

1

No custom AI notes

Gong provides generic notes for all meeting types, whether it's discovery, negotiation, or onboarding, lacking the flexibility to customize AI notes.

2

No custom CRM field updates

It lacks the ability to update custom CRM fields for specific frameworks like MEDDIC, SPICED, and BANT, so reps still spend hours in CRM grunt work.

3

No automatic call scoring

It requires managers to manually listen to and score calls, lacking automated call scoring that ensures 100% call coverage for every rep.

4

No built-in scheduler & lead router

It doesn’t offer scheduling and lead routing functionality, so you'll have to purchase another expensive tool to provide a frictionless experience to your prospects and customers.

5

Expensive for non-Sales use cases

Their insanely high pricing makes it prohibitively expensive for non-sales use cases, such as Customer Success, SDR, Marketing, and Product teams.

6

No default privacy controls for Internal meetings

Since it makes all calls accessible to the entire organization, it is unsuitable for internal meetings that require privacy and confidentiality.

7

Expensive Platform and Onboarding fees

Their hefty platform fees, ranging from $5,000 to $50,000 on top of already high per-user charges, create a façade of discounts that ultimately leave you paying more.

8

No monthly commitment and billing options

Their lack of monthly billing options forces you into annual or multi-year commitments, limiting your flexibility and control in these uncertain financial situations.

We value your time and energy, hence want to set the right expectations

Where Avoma is ahead:

The easiest to use, and offers an unrestricted 14-day free trial

Best for SMB and mid-market companies

The only product in the conversation intelligence space that offers AI-generated notes for your meetings and syncs to CRM (in addition to automatic meeting transcription)

When you want one tool for the entire organization but also not compromise on individual needs