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Meetings can be a significant time drain with many pre-meeting and post-meeting activities involved. One research by Salesforce revealed that sales reps spend over 70% of their time on admin tasks around meetings (again, not attending meetings.)
One major time suck in it is taking notes, sending them out, and uploading details to any project management tool. But you can win back those precious hours of your workweek by using an AI note-taking tool. It can generate real-time transcriptions and summarize key points automatically.
In this post, we will look at the 9 best AI note-taking tools, their features, pricing, pros, and cons.
Best AI Note Takers: Quick Comparison
9 Best AI Note Takers in Detail
1. Avoma
Avoma (A Very Organized Meeting Assistant) is an advanced AI-powered note-taking app that helps small and mid-size companies automate workflows for sales and internal calls. It builds an entire workflow for calls by:
- Identifying the type of call
- Routing it to the right sales representative (if it's a sales call)
- Using in-built agenda templates to find which detail is important to capture in the call
- Providing AI-generated notes
- Uploading call notes and transcripts to customer relationship management (CRM) tools (if needed).
Best for: Taking AI notes and revenue intelligence for small and mid-size companies
Supported meeting platforms and dialers: Zoom, Google Meet, Microsoft Teams, BlueJeans, GoTo Meeting, UberConference, Lifesize
Key features:
- Auto meeting recording and transcription: Avoma records meetings and transcribes them so you can entirely focus on the conversation.
- Speaker detection: You don't have to guess who said what. Avoma marks it for you in the transcript.
- AI summarized notes: Avoma generates quick AI-powered summaries of calls and also identifies important topics around key factors like customer pain points, competitors mentioned, budget, action items, etc. in the calls. You can dive into these topics across all conversations.
- Note-editing capabilities: You can edit AI-generated notes and transcripts to add further information.
- Collaborative note editor: You can also collaborate on these meeting notes across functions and teams in real time.
- Meeting scheduling: You don't need another tool to schedule meetings. You can create multiple scheduling pages for different calls like sales demo, interviews, etc.
- Playlists: Curate playlists to keep the meeting recordings and notes organized.
- Video snippets: Share important moments of meetings as a snippet or clip with teams or stakeholders. Highlight the section in the transcript and a video snippet is ready in a click.
- Activity dashboard: Get a quick overview of the total number of conversations across your organization, both internal and customer-facing and time spent on them. You can also filter conversations based on the type of meetings, conversation stage, and more.
- Lead routing: Set up lead routing rules to assign calls to the right salesperson.
- CRM tools integration: Avoma integrates with CRM tools like SalesForce, Zendesk, Copper, Pipedrive, and Zoho and syncs call notes and transcripts automatically.
- Coaching recommendations and scorecards: Avoma scores every conversation based on built-in rules. You can check individual call scores and aggregated AI scorecards for the team to train them. You can also get the option to customize scorecards further. Add custom rules based on your use case and generate manual scorecards.
- Revenue intelligence: Avoma boosts companies' revenue by keeping a tab on deal conversations, highlighting deals that need attention, and projecting revenue.
Pros:
- High transcription accuracy
- Easy to use
- Flexible pricing models
- Helpful for coaching sales teams
- Great for both external and internal meetings
- Clearly defined access levels
Cons:
- Designed for organizations. It is not the best fit for individuals, students, researchers, universities, etc.
Pricing:
- Free plan: Up to 300 min transcription per month
- Team packs: Starts at $19 per month
- Advanced packs: Starts at $79 per user per month
What do users say about Avoma?
2. Otter.ai
Otter.ai is an AI meeting assistant that records audio, takes notes, captures action items, and generates summaries.
Best for: Individuals like freelancers and students to take AI notes or as a meeting assistant
Supported meeting platforms and dialers: Zoom, Google Meet, and Microsoft Teams
Key features:
- Automated transcription and note-taking: Otter.ai automatically joins meetings to record audio and generate summaries.
- Speaker identification: It tags different speakers in a conversation for more context.
- Coaching recommendations: OtterPilot for sales pinpoints highlights and lowlights from sales calls to coach the sales team.
- CRM Integration: OtterPilot for sales automatically syncs notes to Salesforce and HubSpot after call.
Pros:
- Easy to set up for individuals like solopreneurs, freelancers, and students
Cons:
- Low transcription accuracy
Pricing:
- Free plan: Up to 300 min transcription per month for individuals
- Team packs: Start at $10 per month
- Pricing for advanced features like OtterPilot for sales is available on request
What do users say about Otter.ai?
3. Rev
Rev is an AI-based transcription provider that generates transcripts per file process.
Best for: Speech-to-text transcriptions for individual users
Supported meeting platforms: Not applicable
Key features:
- AI-based transcript notes: Upload audio/video files and get transcripts. Pay extra to get transcripts reviewed by professional typists.
- Speaker detection: Gets speakers marked in the transcript for better readability and context.
Pros:
- High accuracy of transcription
Cons:
- Transcription process isn’t fully automated. You need to upload the file to get transcriptions.
- No advanced features beyond transcripts
Pricing:
- AI-based transcripts starts at $0.25 per minute
What do users say about Rev?
4. Salesken.ai
Salesken.ai is a real-time conversation intelligence platform. It not only transcribes and summarizes calls but also helps sales team members improve calls. Salesken.ai also gives reports to sales leaders to coach the team.
Best for: Sales teams for real-time note-taking and assistance
Supported meeting platforms and dialers: Zoom, BlueJeans, Google Meet, Webex, Dialpad, Skype, RingCentral, JustCall, Aircall, Plivo, CallRail
Key features:
- Auto meeting recording and transcription: Salesken.ai allows users to record and transcribe sales calls in real-time.
- Speaker detection: It tags speakers in the transcript for better readability and context.
- AI summarized notes: Salesken’s automated call summary pulls out all key points from the transcript.
- Real-time guidance: The platform gives live assistance to sales representatives to identify customer pain points, handle negotiations, and track the right emotions.
- Coaching recommendations and scorecards: With Salesken, you get a dashboard highlighting your top sales representatives, the ones who need attention, and data-driven insights to coach team members.
- Sales playbook: You can create a sales playbook highlighting top customer needs and objections and how to handle them.
- CRM Integration: It supports automatic updates of meeting details and summaries to CRM.
Pros:
- Real-time assistance to sales team members increasing chances of closing deals
Cons:
- User experience can be better
- Platform performance issues and technical glitches
- Not extendable beyond sales teams
Pricing:
- Pricing not transparent
What do users say about Salesken.ai?
5. tl;dv
tl;dv (Too Long; Didn't View) is an AI-powered meeting recorder to summarize videos or meeting recordings. It supports teams to make the most of virtual meetings.
Best for: Meeting transcriptions and team collaboration
Supported meeting platforms: Zoom, Microsoft Teams, and Google Meet
Key features:
- Auto recording and transcription: tl;dv records and transcribes meetings on platforms like Zoom, Google Meet, and Microsoft Teams.
- AI-powered note-taking: You get a quick summary of key moments in meetings to increase productivity.
- Speaker identification: It tags the right speakers in the transcription.
- Video clip creation: You can create bite-sized video clips from longer meetings to share important moments with clients or team members.
- Integration with collaboration tools: Can integrate with tools like Notion, Google Docs, Slack, Salesforce, and HubSpot to enhance workflow efficiency.
Pros:
- Unlimited free plan with basic features
Cons:
- Limited compatibility with video platforms and CRMs
- No advanced features beyond analyzing transcripts or generating notes
Pricing:
- Free plan: Basic features for small teams and individuals
- Pro plan: Starts at $20 per user per month for advanced features
What do users say about tl;dv?
6. Fireflies.ai
Fireflies.ai helps to transcribe, summarize, and analyze voice conversations. It also integrates with project management tools to increase team collaboration.
Best for: Taking AI notes for voice calls
Supported meeting platforms and dialers: Zoom, Google Meet, Microsoft Teams, Webex, Skype, BlueJeans, GoTo Meeting, DialPad, Lifesize, Outreach, Aircall, RingCentral
Key features:
- Transcripts and summaries: Fireflies.ai automatically joins meetings to create transcripts (with speakers marked) and generate summaries.
- Soundbites: You can create soundbite snippets from the call to share with team members.
- Project management: It automatically creates tasks in project management tools by picking action items from call summaries.
- Scorecards: You can track the performance of each teammate by getting a summary of key points like talk-to-listen ratio, number of questions asked in calls, filler words used, etc.
- CRM integration: It syncs summaries of customer meetings into CRM.
Pros:
- High accuracy of transcriptions
- Easily create call workflows by option to automatically update project management tools and CRM after meetings
Cons:
- Video recording feature available in advanced plans only
Pricing:
- Free plan: Up to 800 minutes per user per month
- Business plans: Start at $19 per user per month
What do users say about Fireflies.ai?
7. Fellow.app
Fellow is a collaborative meeting and productivity platform to enhance productivity for remote and hybrid teams. It offers a summary of calls, uploads details to project management, and brings a system to your internal calls.
Best for: Remote and hybrid teams for AI-based note taking/meeting assistant
Supported meeting platforms and dialers: Zoom, Microsoft Teams, and Google Meet
Key features:
- Collaborative agendas: Fellow provides customizable templates to define agendas for calls, which team members can edit.
- Real-time collaborative notes: It gives AI-transcribed meeting notes with summaries to save as minutes of meetings. It allows team members to access and edit these notes parallelly.
- Integration with project management and productivity stack: You can build an entire workflow for calls by automatically creating tasks on project management tools, uploading meeting inputs to cloud storage, and sending nudges to Slack.
Pros:
- Promotes team collaboration
- Facilitates meaningful internal and one-on-one calls
Cons:
- Limited to internal calls
Pricing:
- Free plan: Limited features for team with up to 10 members
- Paid plan: Starts at $7 per user per month with advanced features
What do users say about Fellow?
8. Gong
Gong is a pioneer in the revenue intelligence space, helping large-size companies make better decisions based on customer conversations. It gives summaries of sales calls and meaningful insights from them.
Best for: Large enterprises as an AI note taker and revenue intelligence platform
Supported meeting platforms and dialers: Webex, Zoom, Google Meet, Microsoft Teams, BlueJeans, GoTo Meeting, UberConference, RingCentral
Key features:
- Auto meeting recording and transcription: Get automated recording and transcripts of calls and skip manual note-taking.
- Speaker detection: Gong tags speakers in the transcript for better readability and context.
- AI summarized notes: Gong not only transcribes but also generates quick summaries of calls.
- Playlists: You can create playlists of meeting recordings based on topics.
- Activity dashboard: It offers a dashboard showing critical KPIs like team efficiency, deal pipeline health, etc.
- CRM integration: It has two-way integration to save transcripts and call highlights to appropriate CRM records automatically.
- Coaching recommendations and scorecards: It generates a scorecard of sales team members based on past calls to offer personalized guidance to the team based.
- Revenue forecast: Gong checks 300+ KPIs to predict deal outcomes and gives better revenue forecasts than CRM data.
Pros:
- Has a clear focus on the sales team only
- Offers targeted features for coaching sales teams
- Additional feature to analyzes and track customers' emails
Cons:
- Crowded dashboard hindering user experience
- Complex pricing with hidden costs and not a great fit for small and mid-size business
- No option to edit summarized notes
- Not scalable beyond sales and customer success
- Advanced privacy settings for internal and external calls are not available
Pricing:
- Pricing not transparent
What do users say about Gong?
9. Fathom
Fathom is an AI meeting assistant used to enhance productivity during video calls. It records, transcribes, highlights, and summarizes meetings. It offers paid plans for teams, but has a generous free plan for individuals as well.
Best for: Individuals as a free AI note taker
Supported meeting platforms and dialers: Zoom, Microsoft Teams, Google Meet
Key features:
- AI-based transcripts and summaries: Fathom records and transcribes Zoom, Google Meet, or Microsoft Teams calls. It also provides a concise summary highlighting key moments.
- Integrations with CRMs: It syncs call notes to CRM.
Pros:
- Best for individual use
Cons:
- Poor transcription quality
Pricing:
- For individuals: Free to use
- For teams: Paid plan starts at $24 per user per month
What do users say about Fathom?
Is Avoma the right AI note taker for you?
Most apps in the AI note-taking category offer similar features, so finding what's right for you depends on your use case.
If you are a business leader looking for a scalable solution that not only takes notes but also brings a system into chaotic sales and internal calls and offers data-driven insights, choose Avoma. Book a demo now!
