10 Avoma updates that made 2024 better

As we look ahead in 2025, we would like to start on a positive note!

We made tons of product updates in 2024! We want to take a moment to spotlight some of the impactful features we’ve introduced over the past year — each designed to enhance meeting efficiency, improve privacy controls, and strengthen organizational alignment. 

Key 2024 Product Updates at a Glance

Here are 10 key product updates from 2024 that you may have missed — but you definitely need to know about.

1. Ask Avoma: Your Copilot for Meetings

Even with Avoma's detailed AI notes, sometimes you need precise answers for your next meeting or follow-up. With Ask Avoma, get instant answers to specific questions like "What are the next steps?" or “What budget did they mention?” directly from your meeting recordings.

2. Smart Trackers: Real Insights, Not Keyword Noise

AI-powered Smart Trackers analyze the topics and intent discussed in your calls and meetings — allowing you to uncover hidden trends and critical context, regardless of phrasing. 

3. AI Coaching Agent With Custom Scorecards

Streamline coaching by automating call scoring for all of your Sales and Customer Success calls with pre-built sales methodology templates or custom scorecards based on your team’s needs.

4. AI Win-Loss Analysis

Uncover the pivotal moments that influenced the deal outcomes with Avoma’s AI-powered Win-Loss Analysis (currently in beta) to improve your processes, address gaps, and ultimately win more deals.

5. Deal Quickview

Access and review AI-updated deal properties from your CRM directly within Avoma. Stay on top of your deals, ensure no critical details slip through the cracks, and work more efficiently — without leaving your workflow.

6. Sync Notes Updates to Your CRM

Easily add or edit notes in Avoma, even after AI-generated notes have been synced. Once you’re done, simply click to sync the latest version back to the same CRM fields. 

7. AI-Generated Follow-Up Emails

Automatically produce accurate follow-up emails that recap meetings and clearly outline next steps, helping you maintain momentum with minimal effort.

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8. Outbound Handoff Router

Ensure you never miss an opportunity to book a meeting during crucial prospect calls due to visibility gaps with availability. Instantly schedule outbound meetings with the right rep with an easy-to-use handoff router.

9. Privacy Control for Your Internal Meetings

Ensure that your privacy settings  align with how your team works. If you’re an admin, you can now customize privacy controls for internal meetings, just like you can for external ones. 

10. Avoma + Zapier Integration

Connect Avoma to over 6,000 tools in one click with Zapier! Seamlessly move data between Avoma and your favorite apps to supercharge your workflow.

Lots more coming in 2025

We’ve got even more exciting updates coming your way in the next few weeks and beyond! And we can’t wait to share them with you!

I want to extend a heartfelt thank you, and also wish you a very happy new year! 

Avoma is almost unrecognizable from a year ago, and it’s the best thing that has happened to us! It wouldn’t have happened without your nudge, feedback, and new feature ideas – so keep them coming!

Your support goes a big way in Avoma being successful — and it means a lot to us!

Hoping to serve you better this year!